
Electricity Supply
In the event of an Electricity Supply problem, please do the following
- go to http://alfred.eskom.co.za/chatroom/
- choose to log a new fault
- choose prepaid or postpaid
- fill in your account number
- fill in the condition of the fault
- Press submit
Alfred Chatbot on WhatsApp: 086 003 7566 For questions about electricity supply or account.
In order to submit Meter Readings directly, please do the following
- Go to http://alfred.eskom.co.za/chatroom/
- Choose to submit a meter reading
- Fill in your meter reading
- Press submit.
Phone contact: Call Hester on 076 530 7815. Supply her with your erf number and address. She will contact you for quarterly readings. You need to send her a photo of your meter reading.
Contact Details
Address: Various
Phone Number: 086 003 7566
[Please have the following ready before you call: Account number, meter number, pole number, address details and contact details]
Email: KwaZuluNatal@eskom.co.za
Website Details: www.eskom.co.za
UGU

Get the App to log complaints.
Water and Sewerage
In the event of a Water or Sewerage Leak or Water Supply problem, please do the following:
- Download the UGU app:
- Log onto Google play store on your mobile phone
- Search for Ugu District Municipality app and download and then click install. If you have already installed it go to the next step
- Choose to log a call, click on “water”
- Fill in the address, choose fault type, add a description, and add a photo if available
- Press submit.
- Remember the reference number
In order to submit Meter Readings directly, please do the following
- Go to the UGU app
- Choose meter reading, fill in the details
- Press submit
Contact Details (Ugu Area North Office)
Address: Cnr Caine and Preston Roads, Park Rynie
Phone Number: 039-6885700; / 24 hr Toll-Free 08000 928 37
Email: Sivuyile.Mkwindana@ugu.gov.za
Website Details: http://www.ugu.gov.za/
Umdoni
![Refuse Umdoni Truck [500 X 650]](https://fpra.co.za/wp-content/uploads/2023/05/Umdoni-Truck-500-X-650-Squooshed.jpg)
Streetlights, roads and refuse
In order to report a street light not working, a pothole or a problem with refuse collection, please do the following:
Email: Shanaz Kahn at shanazk@umdoni.gov.za or Call: 039-9741419 / 0872865329. Disaster management: 039 974 1130
Copy Kim on freelandparkmanager@gmail.com and our Ward Councilor Dana Daniels on danadaniels303@gmail.com
Contact Details
Address: Cnr Bram Fischer & Williamson Str, 4180 Scottburgh
Phone Number: 039-976 1202 / Hotline: 087 286 5329
Email: On the website
Website Details: http://www.umdoni.gov.za/
Freeland Park is a suburb of the town of Scottburgh. It is in the Municipality of Umdoni on the beautiful KZN South Coast.
Freeland Park is bounded by the N2 freeway, the Amahhongwa River, the R102 (old main road) and the Dududu Road between the R102 and the N2.
There is also Freeland Park South which lies south of the Dududu Road and fronts onto the Umpampanyoni River.
Freeland Park East lies to the east of the R102 and fronts onto the Indian Ocean.
Our suburb includes:
The Cutty Sark Hotel,
some guest houses,
Lakeview Retirement Complex and
holiday and residential apartments and houses.
The people of Freeland Park are passionate about our suburb.
The FPRA’s goal is to keep Freeland Park as safe and as beautiful as we can.
Many residents contribute monthly to the FPRA to ensure that we do this.